Purchased Products that are in suitable condition can be returned within 14 days of your order date if* : a return is in the original packaking; a return is not used or damaged; a return is in the same state that it was sold (any labels or tags must remain intact, protective films and bags should not be removed,etc.); a return set is complete; a buyer presents proof of purchase. (*timing starts from a day costumer received good/goods and cannot be extended) All returns please send to the following address: Mads klokkers veg 6c, 2008 Fjerdingby Grenta As The buyer who returns products is responsible for:
item packaging; item delivery (except for the cases when the wrong item was received). We may refuse to accept a return if an item or its package has been altered, which was not necessary in order to check the item, including damaged labels, broken protective films and damaging of transparent packaging, which would not have prevented a buyer from inspecting the product.
If quality of an item package is not good enough that it can be sold for the same price later without infringing another Buyer’s of this product rights to buy new and unused item , such items may be returned only by mutual consent (e.g.: if the buyer agrees to pay the seller the adequate amount for loss in value of the item).
In case of returning an item purchased from online shop we will ask you to present a completed returns form with a detailed information including order number, date, product name, price, delivery date. You will have to provide an account for a refund.